Service we provides:

I just want to say that it has been a huge relief to have this automatic back up system on the computers here at the office.

We don’t have to worry about disks. All we can say is “Thank you!”

A. Reichenbach-Mattison, Events Director, Jacksonville Chamber of Commerce


Comprehensive Server Management

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Our comprehensive server management keeps your
servers running, available and secure.

A Watchful Eye for your most critical assets.

The nucleus of any small business network is without a doubt your servers.  They house critical applications, databases, and email functionality.  Your servers are mission critical for the overall success of your business and health of your network. 

Our Approach

Network Data Services, inc will guide you through best practices for backup and disaster recovery.  In the unlikely event of any unforeseen disasters, your business will be prepared to ensure business continuity and functionality while avoiding costly and unnecessary downtime.  With our management portal in place, we will become your network administrator, carrying out all the routine maintenance required to keep your employees working and your network secure.  We will ensure that new employees are working, old employees are not, and your information is accessible to the correct individuals. 

Key Benefits

  • Proactive Remote Maintenance and Management of Anti-virus, security patches, and updates to protect and safeguard against downtime, security breaches and lost data.
  • Increase confidence in your network infrastructure
  • Gain unlimited access to 24x7 server monitoring and management to ensure continual server uptime
  • Gain Unlimited access to on-site support and maintenance in the event of a critical hardware failure and to ensure proper server maintenance schedules. 

FACT : Network Data Services, Inc monitors our client servers in 6 major categories, include availability, critical events, performance, security, service availability  and backup and disaster recovery

Lite – Allows your business to have access to both proactive and reactive remote support on an unlimited basis.  Ideal for businesses with some in-house IT support resources or seeking a remote only solution.

Essential – includes unlimited onsite support during business hours with added level of maintenance

Professional – Offers all the features of our Essential plan plus the added security and benefits of unlimited remote and on-site support around the clock!

Level 1 – Lite Program
  • Business Hours Monitoring
  • Business Hours Response
  •  Log Monitoring
  • Service Availability Monitoring
  • Patch Management
  • Log File Maintenance
  • Backup Management
  •  Unlimited Remote Support – Office Hours
  • Offsite Storage using Online Backup Manager – 20GB
  • Options
  • Exchange Maintenance & Support
  • Terminal Server
  • SQL & Other Databases
  • Line of Business Complex
  • Line of Business Simple

Level 2 – Essential Program
This options provides all the above plus
  • Application support included (up to 3 major applications)
  • Unlimited onsite Support
  • Unlimited remote Support
  •  24 x 7 monitoring
  • Extended business hours Response
  • System Imaging
  • Offsite Storage using Online Backup Manager - 30G

Level 3 – Professional
All the above plus
  •  24 x 7 Monitoring & Response
  • Online Backup Manager – 50GB
  • Unlimited Application Support
  • Loan Equipment


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